Terms of Use

Version 2026-11-11

These terms are an agreement between you and Digitize LLC-FZ ("we"), which runs AI Buddy: the website and the AI Buddy Student, Parent and Teacher apps. By using AI Buddy you accept them, together with our Privacy Policy. If a school gave you your account, the school's agreement with us also applies.

Accounts

• A family account is held by a parent or legal guardian aged 18 or over, who is responsible for how the children on it use AI Buddy.
• A school account belongs to the school, which decides who has one.
• Keep your sign-in to yourself. Tell us at once if you think someone else has used it.

What AI Buddy is

AI Buddy helps students learn with AI tutors, learning paths, assessments and other study tools for their curriculum and class. Its answers are written by AI: they are usually right, but not always. Check anything important with a teacher or the textbook. AI Buddy supports a student's learning; it does not replace their school, their teachers or their exams.

Family plans

• Free is free. Plus and Premium are subscriptions bought in the AI Buddy Parent app through Google Play or the App Store, monthly or yearly, at the price the store shows before you buy.
• A plan covers the children the parent adds at home, up to 4. Each child has their own allowances: AI time, whiteboard questions, new AI Assessments, practice quizzes, new Learning Path pages, messages to AI tutors and daily practice sets start again every day at midnight (India time), and full mock papers on the 1st of each month. The family shares its voice minutes, which start again every day at midnight (India time). The family shares its video teacher minutes, which start again on the 1st of each month.
• A subscription renews by itself until you cancel it in Google Play or the App Store. When you cancel, the plan runs to the end of the period you paid for. Deleting your AI Buddy account does not cancel a subscription.
• Refunds are handled by Google Play or the App Store under their rules, and where the law requires one.
• If we change a plan's price, the store tells you before it applies to you, as its rules require.

Using AI Buddy well

Please do not:

• use AI Buddy to bully, harass or harm anyone, or to write anything unlawful or hateful;
• share other people's personal details, or your own phone number, address or social media in a chat;
• try to get around a plan's limits, other people's accounts, or our security;
• copy or resell AI Buddy's content or service, or use automated tools to collect it.

We may pause or close an account that breaks these terms, and will tell the parent or the school where we can.

Content

AI Buddy's lessons, tutors, questions and design belong to us or our licensors. You may use them for your own learning, or a school's for its teaching. What a student writes stays theirs; they let us use it to run AI Buddy for them, as the Privacy Policy describes.

Our responsibility

We work to keep AI Buddy available, accurate and safe, but it is provided as it is, and it may sometimes be unavailable or make mistakes. To the extent the law allows, we are not liable for indirect or consequential loss, or for lost profits, data or opportunities, and our total liability for all claims about AI Buddy is limited to the amount you paid for it in the 12 months before the claim, or USD 50 if that is more. This does not limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Nothing in these terms limits rights you have under consumer law.

Changes and ending

We may update these terms. If a change matters, we will tell you in the app and ask you to accept the new version before you continue. You can stop using AI Buddy and delete your account at any time: see how to delete an account.

Law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai decide any dispute about them. If you use AI Buddy as a consumer in India or another country whose law lets you rely on its own consumer protections or bring a claim in your local courts, you keep that right. Before starting a claim, please write to us at the address below, so that we can try to resolve it within 30 days.

Contact

info@aibuddy.ae, Digitize LLC-FZ, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.