Delete your AI Buddy account
You can delete your account at any time. This is how, for each of the AI Buddy apps.
Parents (AI Buddy Parent)
- Open the AI Buddy Parent app and go to Account.
- Choose "Delete account" and confirm.
Your account, the children you added at home and all of their study (chats, learning paths, assessments, results) are deleted at once. Links to children at a school end; the school keeps its own records.
Deleting the account does not cancel a Plus or Premium subscription. Cancel it in Google Play or the App Store, where you bought it.
Children studying at home
A child added by a parent is deleted by that parent: in the AI Buddy Parent app, open the child and choose "Remove child", or delete the parent's account.
Students and teachers of a school
A school account belongs to the school. In the AI Buddy Student or Teacher app, go to Me and choose "Ask to delete my account": your school receives the request and deletes the account within 30 days, and the app signs you out at once.
Cannot open the app?
Email us at info@aibuddy.ae from the email address or with the phone number you sign in with, and say which account to delete. We confirm by email when it is done.
What we keep: a record that consent was given, without your name, email or phone number, as the law requires; Google and Apple keep their own records of purchases.